Contact information

<h2>Contact Thornlow</h2>
<p>Thornlow is operated by AI Reach SARL-S.</p>
<p>
<strong>Email:</strong> info@thornlow.com<br>
<strong>Phone:</strong> +352 621 813 073<br>
<strong>Website:</strong> <a href="https://thornlow.com">thornlow.com</a><br>
<strong>Postal address:</strong> [INSERT BUSINESS ADDRESS]
</p>
<p>Email is the most reliable channel for U.S. customers. Include your order number, the email used at checkout, and photos for any damage, defect, or fulfillment-error claim.</p>
<p>We aim to respond to complete emails within 2 business days (Monday–Friday, excluding U.S. federal holidays).</p>
<p>
<strong>Orders, returns, and replacements:</strong> info@thornlow.com<br>
<strong>Privacy requests:</strong> info@thornlow.com (subject line: Privacy Request)<br>
<strong>Cancellations:</strong> info@thornlow.com (include your order number and the words “Cancel order”)
</p>
<p>Do not email full credit-card numbers.</p>